FAQ

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The most common questions

Why Parquet?

There are many reasons to choose parquet . Some of the most important are: Parquet is a natural product, made from wood, man’s only naturally; renewable resource, derived from sustainably managed forests; Parquet is durable and economic. In case of occasional damage, it can be cleaned and renovated without any problem; Parquet is attractive, appealing, and full of character; Parquet is hygienic and anti-allergic; Parquet is versatile and available in a sheer endless number of designs and wood species; Parquet is the right choice for all living styles; Parquet is also an ideal choice for shops, schools, offices and sporting arenas; Parquet brings nature straight into your home.

Maintaining Your Wood Floor

To keep your floors as beautiful as the day they were installed or refinished, simply follow these easy steps and always use the manufacturers’ recommended cleaning product: Never use vinyl or tile floor care products on wood floors, they can cause the floor to become slippery and appear dull. Place mats and throw rugs at doorway exteriors and interiors to help prevent the tracking of grit and dirt on your wood flooring. Never wet-mop a wood floor. Standing water can stain or damage the wood. Wipe up food and other spills immediately with a slightly dampened towel. Place soft plastic or fabric faced glides under the legs of furniture to prevent scratching of your wood floor. When moving heavy furniture, completely pick it up rather than sliding it across the floor to best protect your wood flooring. Try not to let people walk on the wood floor with stiletto-healed shoes as these can cause damage. In the kitchen place a rug in front of the sink area. Use a humidifier in the winter months to keep the movement of wood to a minimum. Dust mop, sweep or vacuum your wood floor regularly. Clean with manufacturers recommended cleaner. Recoat the wood floor when cleaning no longer restores shine. The frequency of this will depend on the amount of traffic. Under NO circumstances should your laminate floors ever be sanded, remember it is only a photograph applied to a high pressure laminate backing. Avoid using harsh abrasive cleaners, waxes, polishes, urethane or lacquer on your laminate floor. Never place potted plants directly in contact with your flooring, even if they are placed in waterproof saucers. Condensation can develop under these saucers and damage your flooring. To avoid this, place your plants on trivets or stands, so that air can circulate underneath. Dog and cat nails can scratch and dent your floor’s surface. Keep nails trimmed regularly. Immediately clean up pet urine, as it will damage the floor’s finish if allowed to dry.  No maintenance or cleaning products should be applied until 2 weeks after the wood floor has been lacquered. Do not use water to clean wood floors, always use a recommended cleaner.

Lacquered and Oiled, what is the difference?

A laquered flooring will give a shiney reflective effect leaving the room feeling fresh and clean.  Being lacquered makes it a harder wearing floor and a great way to make a room feel larger. An oiled flooring has an aged feel to it giving a room an authentic warm atmosphere. Great for areas that have high traffic volumes such as receptions. An oiled floor will require maintaining around three times a year to keep.

What is the difference between laminate flooring and wood flooring?

Laminate flooring consists of synthetic backing with a high-pressure laminate surface with a photograph of wood. Laminate is not renewable and therefore has a short usable life span. Wood flooring consists of wood backing with wood wear surface or solid wood. Wood flooring with proper care will last generations. Wood floors can be refinished, re-sanded, and re-coated to look like new again.

How should I handle and store my wood floor prior to installation?

UNLOAD IN DRY WEATHER – If possible, unload flooring in good weather, never unload in the rain. Leave the flooring wrapped in the room you are installing it for 2 to 3 days to climatise.

Can I install a hardwood floor in any room?

Yes. With the variety of products available and a choice of installation options, hardwood flooring can now be installed in any room of the home. The only consideration is whether the floor will be installed on/above or below-grade. For example, because of potential moisture problems, solid hardwood is not recommended for installations below grade, such as in a basement. Engineered products, which are inherently dimensionally stable, are better choices for this area. All types of hardwood can be installed on/above-grade.

More Questions

What is solid wood Flooring?

Solid wood flooring is exactly as it sounds, the individual boards of the floor are made from one continuous plank of wood as apposed to engineered woods which are solid wood veneer on top of a ply base.

Do Solid wood floors increase the value of your home?

Solid wood floors, just like ceramics are recognised as a high quality building material. They are long lasting and completely renewable with very little effort. Aside from these benefits solid wood floors are fashionable, minimalist and above all, desirable which means that they increase the value of your home.

Are solid wood floors expensive?

An increase in demand for hard wood floors has seen prices slowly fall as more and more companies are realising their benefits. When looking at the lifespan of solid wood floors they are excellent value for money as they never have to be replaced and are easily re-finished to suit décor changes. Solid wood floors truly are “beauty that lasts a lifetime".

What is the difference between solid wood and laminate?

Solid wood flooring is made from one solid plank and so is solid the whole way through; it has not been engineered or glued. Laminate flooring is a photograph of wood printed onto a high-density base and then finished with an acrylic lacquer. There is no solid wood in a laminate.

What is engineered flooring?

These floors are constructed from several wood plies that are glued together. The centre core is generally a softer wood material and is used to make the tongue and groove. A hardwood finish layer is glued on top of the centre core and another softer wood ply is attached underneath the core. This top ply is also called the finish layer and can be constructed of almost any wood specie. Wood always wants to expand in a certain direction. In the presence of moisture solid wood planks will always expand across the width of the planks, rather than down the length of the boards. To avoid this problem, manufacturers of engineered planks place each ply in the opposite direction of each other. This is called cross-ply construction. Once the wood layers are glued together the plies will counteract each other which will stop the plank from growing or shrinking with changes in the humidity. Engineered wood floors are designed for the floating installation and can be glued together or some now come with a click system. Engineered floors provide more flexibility than solid hardwood flooring as they can be used in areas with a higher moisture content such as basements.

Is Solid wood flooring suitable for use with Radiant heat under floor heating systems?

So long as the tubes do not touch the wood this should be okay. A laminated underlay vapour barrier should be used between the concrete and the floor.

Can Solid wood be installed over linoleum?

Yes – providing the linoleum remains tightly glued to the original sub floor.

Can Solid wood be installed on stairs?

Yes, although it can be slippery, so think about your own environment before deciding (ie. Young children, pets)

Is there a type of hardwood that is more durable than others?

There is very little difference in durability and the choice really comes down to aesthetics and your own personal choice.

Which solid wood should I choose?

Other than the walls, the floor represents the largest expanse of colour or pattern in a room. It should complement the surroundings already present in the room.

Which rooms can I install solid wood flooring?

Solid wood is suitable for any room except the bathroom. You must also consider whether the floor will be on, above or below-grade (in general terms this is the floor level. Above grade is above ground, below grade is below ground – (i.e. in a basement). Due to potential moisture problems, solid wood is not suitable in basements but is fine for on or above grade rooms.

Which installation method is best?

The method used for your hardwood installation will depend upon the type of product you have chosen, where the flooring will be installed and the type of subfloor. Nail down, glue down & floating are the three type of installation. For instance, if you are remodelling your kitchen, some products can be “floated" over most sub-floors, including vinyl or ceramic tile, eliminating the mess and cost of tearing up the existing floor and installing a sub-floor.

What is Floating Flooring?

Floating flooring is where the flooring is laid down over a layer of underlay. The individual planks are glued together, and they are not glued or nailed in to the permanent floor. By doing this the floor is “floating" above the underlay – this is the standard installation method for laminate flooring and is not recommended as the best method for solid wood floors.

Are Solid wood floors difficult to maintain and clean?

No – the pre-finished floor contains multiple layers of a UV-cured polyurethane. This gives the floor a tough, durable and smooth finish which is very easy to maintain. However you must never damp mop a solid wood floor – water and wood do not mix. There are a number of products now available which are specifically for wood floors.

Care and maintenance of your floor.

Solid hardwood floors are the easiest of all floor surfaces to keep clean and looking new. Solid hardwood is truly the floor for a lifetime.